It’s always good to receive independent validation that you’re doing something right, and that’s just what The Rosemary Foundation received in December when the Care Quality Commission gave us a GOOD rating for our “Hospice at Home” service.
We had just 48 hours’ notice before two inspectors visited and spent two days going over all our procedures, policies and practices with staff, as well as speaking to other healthcare providers, trustees and, most importantly, the relatives of those we’ve been caring for.
It was an intense, tiring process for everyone involved but we’re more than delighted that the CQC’s glowing report and a detailed summary will be included in our next newsletter.
Outstanding aspects to our Hospice at Home service
However, I will say we received Good ratings in the areas of safety, effectiveness, caring and leadership, which are all very important to us, and those who know The Rosemary Foundation won’t be surprised to learn that the rating for responsiveness to people’s needs was outstanding.
In fact, the word “outstanding” featured several times in the report and there wasn’t one pick up point for the service we provide.
20th Anniversary of The Rosemary Foundation
On 23rd June 2017, The Rosemary Foundation will mark 20 years of service to the community in Petersfield and the Meon Valley with a Service of Thanksgiving at East Meon’s parish church. The service starts at 2.30 pm, for anyone who would like to join us.
Over the past 20 years our nurses have supported more than 2000 patients in the latter stage of life threatening conditions, offering practical help, nursing care, emotional and counselling support 24 hours a day.
If you would like to help us to mark our anniversary, you might like to support us by holding a China Tea Party this summer. For further information please contact our office: 01730 266329 or email info@rosemary-foundation.org.uk
